Perfect timing! If it makes you feel any better I know some running version
5.
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of William Rentfrow
  Sent: Friday, January 16, 2009 3:07 PM
  To: [email protected]
  Subject: Re: ARS 7.5?


  **
  David -

  Has BMC released an end-of-life/end of support statement for 6.3?  Is this
official?

  (this has absolutely nothing to do with the fact that I got up at 5:30 AM
last Sunday to upgrade a server to 6.3.... :)



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
  Sent: Friday, January 16, 2009 1:47 PM
  To: [email protected]
  Subject: Re: ARS 7.5?


  **
  Yes, AR System 7.5.00 just reached what we call "Web GA".  The physical GA
(i.e. where printed manuals and DVD packaging will be available) will occur
later this month - hopefully no later than the 30th.

  Because of internal processes, different deliverables of the release come
out at different times of the day (or days).  So the EPD is up, but the
documentation section in Support Central has not yet been activated.  There
is a link from EPD to the individual documentation, however.  The
compatibility page update is also lagging a little.  Everything should be
available through normal channels by end of day Monday if things continue to
go well.

  Also note that the official marketing launch of AR System will coincide
with a larger launch of other BMC products scheduled for later this Spring.
Thus the marketing pages on www.bmc.com will most likely remain updated for
several weeks.

  The easiest way for folks to review quickly what is new in the release is
to look at Appendix A in the "BMC Remedy Action Request System 7.5.00:
Release Notes with Known Issues" document, which can be found through this
direct link:

        16-Jan-2009  BMC Remedy Action Request System 7.5.00: Release Notes
with Known Issues PDF


  Enjoy.

  -David J. Easter
  Sr. Product Manager, Solution Strategy and Development
  BMC Software, Inc.

  The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.


----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Frank, Gordon M. (CMS/CTR)
  Sent: Friday, January 16, 2009 10:40 AM
  To: [email protected]
  Subject: Re: ARS 7.5?


  **
  ARS 7.5 has just been released!!!!!!



  It is in the Supportweb Downloads, and the name of the download is



  “BMC Remedy AR System Server”



  Gordon M. Frank

  Lockheed Martin


----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
  Sent: Friday, January 16, 2009 12:29 PM
  To: [email protected]
  Subject: Re: ARS 7.5?



  I wonder how different it is from the very initial release they gave away
a year ago called the Dev Studio. I liked the fact that it was much faster
as it didn't do a million searches when opening any workflow objects and did
a search only when needed. I thought that was cool and was great performance
wise..



  Joe

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of
[email protected]
    Sent: Friday, January 16, 2009 12:04 PM
    To: [email protected]
    Subject: Re: ARS 7.5?

    **
    Im most curious about the new Admin client, Eclipse based !




          Scott Parrish <[email protected]>
          Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>

          16.01.2009 17:45

                Please respond to
                [email protected]


         To
               [email protected]

                cc


                Subject
               Re: ARS 7.5?













    During the final call for the open beta it was announced that ARS 7.5
would be released today. More than likely it will be tonight as I am sure
that BMC doesn't want/need everyone downloading at the same time during
business hours. We were told during the call that there would be an
announcement on the BMC website (main site or support web, I'm not sure)
when the download is available.

    ITSM 7.5 should also be available today.

    Scott Parrish
    IT Prophets
    (770) 653-5203
    www.itprophets.com

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Oliva Millonig, Patricia
    Sent: Friday, January 16, 2009 11:35 AM
    To: [email protected]
    Subject: ARS 7.5?

    A support engineer from BMC just told me that Remedy 7.5 is being
    released today...is that true?

    -Tricia

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