Hi Steve, I didnt know there is OOTB functionality to subit incidents through emails . Can u please explain me more on this .
Regards, Salma ccrashh wrote: > > Er...everyone seems to be assuming that you are using the Out-of-the- > box (OOTB) crap...I mean...solution from BMC/Remedy. Is this the > case? Are you asking about processing emails in a OOTB environment or > a custom application? > > > Steve > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/How-to-submit-and-modify-incidents-problems-through-email.-tp21214029p21289763.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

