Hi Tony
The Enterprise Telephony Suite (ETS) from Tiberone will allow you to integrate your Remedy to your Avaya; screen-pop, screen transfer, ACD functions, etc, You can contact me to discuss. Regards, Phil Phil Hogan Tiberone Technologies Limited Golden Cross House 8 Duncannon Street London WC2N 4JF United Kingdom M +44 7957 136 391 T +44 2074 845 069 F +44 870 831 0381 www.tiberone.com [EMAIL PROTECTED] About Tiberone Technologies Founded in 2000,Tiberone Technologies specialises in Computer Telephony Integration, Mobile Communications and Web Deployment technologies and has become a leading provider of innovative Customer Service Management tools and solutions. Through a combination of Consulting, Systems Integration, Education and Support services, Tiberone Technologies helps leading organisations achieve significant savings from existing customer service management infrastructures by deploying cost effective and easy to implement technologies. Confidentiality This message, and any associated files, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient please note that any copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately at [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Hartley Sent: 11 November 2008 20:47 To: [email protected] Subject: Computer telephony for Avaya ** Hello I am looking to integrate a Remedy custom application with an Avaya telephone system. Can anyone point me to computer telephony integration software for an Avaya? Tony __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
