..also, your screen shot makes it look like you have customized the Incident form view somewhat. If so, there is always that chance that you have changed the layering of objects in the view and hidden the button under something else. Things like that usually require that you re-save the form, sometimes after forcing a change in the object layer order, then flush the mid-tier cache and force a reload.
ARS 7.0.01.002 (which would be ancient) or 7.1.00.002 (which we are on)? ITSM 7.0.0x.002 is ancient (2006) Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau Sent: Thursday, October 09, 2008 8:03 AM To: [email protected] Subject: Progress Bar on New Importance: High ** Hi all, Trying to do some training on the web and users noticed that the Progress bar is not selectable on new. Modify is fine, New is not there. Web, no drop down: [cid:[email protected]] Client side: [cid:[email protected]] Anyone ever run into this issue something not showing up in the web? The Changes show up in the web with out issue. Just the Incidents are having an issue. Thanks Tim __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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