By the way, I've spoken with the internal team leads for Atrium, ARS and ITSM and we're unsure where a published statement about this being "possible in the next version of ARS, Atrium and ITSM" has been made. We've contacted Thabo Don Kalabatane to clarify but have not yet received a response. Just wouldn't want expectations set incorrectly due to a misunderstanding. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thabo Don Kalabatane Sent: Tuesday, August 26, 2008 4:51 AM To: [email protected] Subject: Re: CI Viewer - Changing the colour of the CI based on downtime ** Hi Zainub That will only be possible in the Next version of ARS, Atrium and ITSM. As far as I know in version 7.5. Regards Thabo Don Kalabatane Professional Services Consultant Blue Turtle Technologies Pty (Ltd) Tel. +27 (011) 206 5600 Fax. +27 (011) 206 5606 Cell. +27 (082) 693 3362 email. [EMAIL PROTECTED] "Hope is a quintessential human delusion that can be the source of our greatest strength and our weakness" ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Zainub Gaffoor - BCX Sent: Tuesday, August 26, 2008 11:28 AM To: [email protected] Subject: CI Viewer - Changing the colour of the CI based on downtime Hi listers, Is it possible to change the colour of the CI in the CI Viewer in order to reflect that the CI has an outage? For example it there is an outage the CI should be highlighted in red. Thanx Important Notice: This e-mail and its contents are subject to the Business Connexion (Pty) Ltd e-mail legal notice available at: http://www.bcx.co.za/disclaimer.htm __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database: 270.6.7/1631 - Release Date: 8/24/2008 12:15 PM __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
