Hi Math ,

Issue has been resolved by modifying the ar,cfg with the line below then
restart the server

Suppress-warnings: 66

Thanks all for advices


On Mon, Aug 11, 2008 at 6:52 PM, Matt Reinfeldt
<[EMAIL PROTECTED]>wrote:

> Interesting... I started seeing this on our system after applying 7.0.1
> patch008.  It definitely was not happening before that. We were at patch004
> before installing patch008.
>
> Matt
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>  [mailto:[EMAIL PROTECTED] On Behalf Of Savant, [EMAIL PROTECTED]
> Sent: Monday, August 11, 2008 10:42 AM
> To: [email protected]
> Subject: Re: ARWARN [66] the query matched more than the maximum number of
> entries specified for retrieval
>
> I believe this is a known bug.  Support pointed us to SW00298917 "Push
> Field
> in Filter generates ARWARN [66] if option "Modify First Matching Request"
> is
> chosen", details are below.  They told us it would be fixed in 7.5 but we
> pushed for a patch/hotfix to 7.1 since it's still a supported version.  The
> defect shows Status = Closed and we were told it's underway, but as for
> when
> we'll see it...
>
> 1. DROP/BUILD BUG OCCURS IN (IF PRE-RELEASE)
> ARS - 7.1.0 p3
> User and Admin - 7.1.0 p3
>
> 2. STEPS TO REPRODUCE:
> - Create Filter that does a Push Fields to another form.
> - Have the "If Any Requests Match" option set to "Modify First Matching
> Request"
> - Trigger the filter.
>
> 3. ACTUAL RESULTS:
>  A Warning will appear in the User Tool. The record still gets modified,
> but
> the message shouldn't appear.
>
> ARWARN [66] The query matched more than the maximum number of entries
> specified for retrieval
>
> 4. EXPECTED RESULTS:
> No warning message should appear. The issue doesn't appear to occur with an
> Active Link.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
> Sent: Sunday, August 10, 2008 1:03 PM
> To: [email protected]
> Subject: Re: ARWARN [66] the query matched more than the maximum number of
> entries specified for retrieval
>
> ------=_Part_43924_771237.1218398570905
> Content-Type: text/plain; charset=ISO-8859-1
> Content-Transfer-Encoding: 7bit
> Content-Disposition: inline
>
> Since it's directly related to Status, could it be related to Status
> History?
>
> Rick
> On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso
> <[EMAIL PROTECTED]>wrote:
>
> > ** Looks like there is a set fields operation that is run on update. Turn
> > on SQL,filter and alink logging and see what action is causing the
> warning
> >
> > On Aug 10, 2008, at 11:10 AM, "Ramy S. Ayoub" <[EMAIL PROTECTED]>
> wrote:
> >
> >  **
> >
> > Dear List,
> >
> > I get this below warring only when the status is updated
> >
> > ARWARN [66] the query matched more than the maximum number of entries
> > specified for retrieval
> >
> > When update anything else... Things are going smooth
> >
> > AR Server 7.1 Patch 4
> >
> > Service Desk 7.0.3 Patch 8
> >
> > OS windows
> >
> > Database SQL 2005
> >
> > Regards,
> >
> > Ramy
> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> > html___
> >
> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> > html___
>
>
> ____________________________________________________________________________
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>
> ------=_Part_43924_771237.1218398570905
> Content-Type: text/html; charset=ISO-8859-1
> Content-Transfer-Encoding: 7bit
> Content-Disposition: inline
>
> **
> <div dir="ltr"><div>Since it&#39;s directly related to Status, could it be
> related to Status History?</div>
> <div>&nbsp;</div>
> <div>Rick<br></div>
> <div class="gmail_quote">On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso
> <span dir="ltr">&lt;<a
> href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a>&gt;</span>
> wrote:<br>
> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px
> 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">**
> <div bgcolor="#FFFFFF">
> <div>Looks like there is a set fields operation that is run on update. Turn
> on SQL,filter and alink logging and see what action is causing the
> warning<br><br>On Aug 10, 2008, at 11:10 AM, &quot;Ramy S. Ayoub&quot;
> &lt;<a href="mailto:[EMAIL PROTECTED]"
> target="_blank">[EMAIL PROTECTED]</a>&gt; wrote:<br>
> <br></div>
> <div></div>
> <blockquote type="cite">
> <div>**
> <div dir="ltr"><font size="2">
> <p>Dear List,</p>
> <p>I get this below warring only when the status is updated </p>
> <p>ARWARN [66] the query matched more than the maximum number of entries
> specified for retrieval</p>
> <p>When update anything else... Things are going smooth </p>
> <p>AR Server 7.1 Patch 4</p>
> <p>Service Desk 7.0.3 Patch 8 </p>
> <p>OS windows </p>
> <p>Database SQL 2005</p>
> <p>Regards,</p>
> <p>Ramy</p></font></div>__Platinum Sponsor: <a
> href="http://www.rmsportal.com/"; target="_blank">www.rmsportal.com</a>
> ARSlist: &quot;Where the Answers Are&quot; html___
> </div></blockquote></div>__Platinum Sponsor: <a
> href="http://www.rmsportal.com/"; target="_blank">www.rmsportal.com</a>
> ARSlist: &quot;Where the Answers Are&quot; html___</blockquote>
> </div><br></div>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
> ------=_Part_43924_771237.1218398570905--
>
>
> ____________________________________________________________________________
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>
>
> _______________________________________________________________________________
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>

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