This may very well be the answer - I had double checked this earlier and the people with problems did not have a preference record.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Westerfield Sent: Thursday, July 31, 2008 4:32 PM To: [email protected] Subject: Re: Crystal reports in client = broken Make sure that the report server AND port are listed in the user's AR User Preference form record. We had a similar issue and this fixed it. -----Original Message----- From: William Rentfrow <[EMAIL PROTECTED]> Sent: Thursday, July 31, 2008 3:57 PM To: [email protected] <[email protected]> Subject: Crystal reports in client = broken I can not get crystal reports to run in the client - this is quite mysterious. They used to work - this is AR 7.1 patch 001 with matching clients. I have re-installed the client now numerous times. When I try to run a report in the application (IM 7.03) I get a whole bunch of nothing - the screen flashes for a second and then nothing else happens. However, interestingly enough - my connection to the AR Server is immediately broken. I have to log in to the user tool again to get it to work. Any ideas? I've checked all the standard config, etc (underscores and what not) - and I'm getting no where. William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
