Hi, I have a case where an external management console will send an XML document to my mid-tier and submit a ticket. What I would like to be able to do is send an XML update back to the console when the ticket is closed. Is that even possible? If so, any advise on how to do it?
ARS 6.3 patch 20 Apache 2.054 (Unix) Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

