Pascal,

I am not sure what you meant by "default directly on the server
itself"... but I am sure that if you tried hard enough you could find
the JavaScript that the browser is using to determine the language
that the browse is using and then short cut it to always return the
right value for "English".

However, I think a much more sustainable approach is to add User
Preference records for all of your users and set the Language settings
there. This way you maintain the data and do not have to much with the
vendor supplied code at all. ( And set your Mid-Tier to use the
preference server where your maintaining that data. I also have to
mention that I HOPE that the preference record setting would be used
over any browser detection value, but I have not verified that
behavior.)

Hope that helps.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Wed, Jul 30, 2008 at 6:49 AM, Tournier, Pascal
<[EMAIL PROTECTED]> wrote:
> **
>
> Hi,
>
>
>
> We have recently migrated to Remedy ARS version 7.0.1 on HP UNIX and wanted
> to go to the Web access interface via Mid-tier. My question concern the
> language settings, is there a way to force the locale language to English...
>
>
>
> If I'm using Firefox for example, ARS is taking the language configured for
> the browser, so the login page is in french in my case and also for each
> form the web tool bar associated is also in French.. I have noticed that we
> can change this settings per user in the "AR System User Preference" schema
> but I was wondering if we can setup that per default directly on the server
> itself so that only English is used independently from the browser language
> settings.
>
>
>
> Thanks
>
> Regards

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