Hi,

with Crystal 10 Remedy uses URL Reporting on unmanaged reports. Probably this 
goes via the guest account in Crystal. So you may check this account and its 
password. I do not know if you may specify the account within the url given 
from the report type run expression.

For Crystal Server XI and BOXI such URL Reporting is no more supported. 
Therefore Remedy introduced the AR Web Reporting application.

Best Regards
Rudi


-----Ursprüngliche Nachricht-----
Von: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
Im Auftrag von Sokol, Brian
Gesendet: Mittwoch, 16. Juli 2008 20:47
An: [email protected]
Betreff: Re: Integrating Crystal Enterprise 10 and MidTier

** 
I don't think so. I am being prompted by Crystal and have to log on with an 
account that was created for me in Crystal. As for the parameter field no I 
don't want to be prompted. How do I get the report to run and display info from 
the currently selected record?

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Shafqat Ayaz
Sent: Wednesday, July 16, 2008 2:38 PM
To: [email protected]
Subject: Re: Integrating Crystal Enterprise 10 and MidTier


** 
Brian

the login prompt is from the ODBC source, you need to configure that properly, 
generally you should be able to save the user name and password for the ODBC 
connection, and Crystal will not prompt you.

Regarding the second bit, a parameter field is  supposed to  prompt you, that 
is the whole idea of having a parameter field. If you don't want to be prompted 
for the parameter field, remove it from the header.

hope this helps

 

shafqat

--- On Wed, 7/16/08, Benedetto Cantatore <[EMAIL PROTECTED]> wrote:


        From: Benedetto Cantatore <[EMAIL PROTECTED]>
        Subject: Re: Integrating Crystal Enterprise 10 and MidTier
        To: [email protected]
        Date: Wednesday, July 16, 2008, 6:55 PM
        
        
        ** 
        In my current setup I don't have a Crystal server, so I'm not sure if 
this would work for you... but I'd try editing the ODBC driver on the Crystal 
server (should be a system and not a user ODBC) and modify it to contain, 
server, valid id/password.  Despite that it may still prompt, but its worth a 
try I think.
         
        Ben Cantatore
        Remedy Manager
        (914) 457-6209
         
        Emerging Health IT
        3 Odell Plaza
        Yonkers, New York 10701
        
        
        >>> [EMAIL PROTECTED] 07/16/08 12:56 PM >>>
        
        ** 
        Ok I got this fixed. BMC gave me some new info to post into the Run 
field in the Report Type form. Now that I can at least get the report to run I 
am having a problem getting the results I need (sorry I do not know Crystal at 
all). When the AL runs it is prompting for an ID and password on the crystal 
server. Is there any way to prevent this? How can I pass along those 
credentials?
         
        The other problem is getting the report to display the correct info. I 
have a unique Instance ID field in my form. The report actually contains two 
reports, header info and details (one to many tables). I added the Instance ID 
field as a Parameter field in Crystal and I am also being prompted for it. The 
report runs OK if I type in the user id, password and instance id but I need to 
automate this.
         
        Can someone please steer me in the right direction.
         
        Thanks

________________________________

        From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Tony Worthington
        Sent: Tuesday, July 15, 2008 2:13 PM
        To: [email protected]
        Subject: Re: Integrating Crystal Enterprise 10 and MidTier
        
        
        ** 
        >Exception while trying to find plugin "Report" in the server 
"corpnyremedy" Throw Error - 9394 
        
        Do you have the report plugin listed in ar.conf/cfg for the 
corpnyremedy server? 
        
        Plugin: reportplugin.dll/.so 
        
        You should also be able to bump up plugin logging and see if the server 
is loading it. 
        
        */ARDBC   Plug-In Loaded: ARSYS.ARDBC.REPORT version 3 
        */        ARPluginSetProperties            undefined 
        */        ARPluginInitialization           defined 
        */        ARPluginTermination              defined 
        */        ARPluginCreateInstance           defined 
        */        ARPluginDeleteInstance           defined 
        */        ARPluginEvent                    undefined 
        */        ARDBCCreateEntry                 defined 
        */        ARDBCGetEntry                    defined 
        */        ARDBCSetEntry                    defined 
        */        ARDBCDeleteEntry                 defined 
        */        ARDBCGetEntryBLOB                undefined 
        */        ARDBCGetListEntryWithFields      defined 
        */        ARDBCGetEntryStatistics          undefined 
        */        ARDBCCommitTransaction           undefined 
        */        ARDBCRollbackTransaction         undefined 
        */        ARDBCGetListSchemas              undefined 
        
        
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