I'm almost finished with the install of the 7.1 stuff - I hope. I'm trying to
install SLM 7.1. I have checked to be sure there is an application license, that the collector selected is the tomcat webapps and am running the bmcslm-win32.exe executable. Everything up to now seems to have installed correctly. When the install runs and goes past the screen where I select the collector location it dies with a "General RIK error. Cause Unknown -1". I did a search on the C: drive for any "remedyservice*.*" file but it didn't find either an HTML or a LOG file. There is nothing helpful in the back of the BMC Service Level Management 7.1.00 Installatin Guide". Everything is OOB and the database is SQL2005. Suggestions/help appreciated.. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
