You will need to upgrade the server to at least 7.0. I contacted Remedy support for the same question and that's what worked.
On May 1, 2:18 pm, Frank Caruso <[EMAIL PROTECTED]> wrote: > Does anyone know if its possible to get the Searches button in the tool bar > on MT 7.1p2 to work with an ARS 6.3p20 server? > > I can see the button on the web but it is always disabled. > > Thank you > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
