Yes, but it "may" be fixed in a later patch.  I'm currently on 6.3
system so I can't check, but I remember some users pointed that out to
me when we were on that version/patch.  I recommend searching BMC's
website for a related bug or better still through the release notes for
the latest patch to see if its listed as a fix.  
 
Ben Cantatore
Remedy Manager
(914) 457-6209
 
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701


>>> [EMAIL PROTECTED] 06/19/08 4:40 PM >>>

** .hmmessage P{margin:0px;padding:0px}body.hmmessage{FONT-SIZE:
10pt;FONT-FAMILY:Tahoma}Hi listers.  I've got an issue that is skewing
the data on the Date/System tab of the Incident Management form. 
Whenever a work info item is displayed - but not modified - the 'Last
Modified By' and 'Last Modified Date' fields are updated.  No change to
the work info item is necessary effect the change, it just happens from
viewing the work note.  Has anyone else run across this?
We are running:
 
ARS 7.0.01 patch 3
Inc Management patch 3
Windows Server 2003
MS SQL 2005
 
Thanks
 
John Quinn
Pegasus Solutions
ITSM Development

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