Thanks for the feedback Jase! Users here are authenticated with Active Directory, and the password management and policies are there too in AD, so we are not using Remedy's password mgmt functionality....
Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Jase Brandon Sent: Wed 06/18/08 1:45 PM To: [email protected] Subject: Re: 7.0.1 WUT Against 7.1.0 Server? Hello All, Once issue I have seen - We have 7.1 Server and 7.0 WUT. The password managment functionality will not work unless you upgrade the WUT to 7.1. I am currently waiting to do an SMS push of 7.1 to all users so the Password Management functionality will work. Just an FYI.. HTH, Jase On 6/18/08, Guillaume Rheault <[EMAIL PROTECTED]> wrote: > > ** > > yes please do Phil, we'll all benefit from your experience! > > Guillaume > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Phil > Murnane > Sent: Wed 06/18/08 1:16 AM > To: [email protected] > Subject: Re: 7.0.1 WUT Against 7.1.0 Server? > > Guillaume: > Thanks! If you're interested in how our "smoke test" turns out, just ping > me in a few days. :) > --Phil > > > > ----- Original Message ---- > From: Guillaume Rheault <[EMAIL PROTECTED]> > To: [email protected] > Sent: Tuesday, June 17, 2008 8:21:03 PM > Subject: Re: 7.0.1 WUT Against 7.1.0 Server? > > ** > So far I have witnessed no problems. > > In our case, we have a mix of 7.0.1 patch 6 and 7.1 patch 3 user tools > against a 7.1 patch 3 QA server, with ITSM 7. I am doing some more testing > before upgrading the production server to 7.1 patch 3 and asking the users > to upgrade their user tools to 7.1 patch 3. In our case, it is only a > limited number of users that have the user tool, most use the mid-tier, so > upgrading these users should not be a problem if the need arises > > Guillaume > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Phil > Murnane > Sent: Tue 06/17/08 10:33 PM > To: [email protected] > Subject: 7.0.1 WUT Against 7.1.0 Server? > > All: > Has anyone had any problems running the 7.0.1 Windows User Tool against a > 7.1.0 server with ITSM 7? I have a customer that would like to not lean on > their end-users too hard to install the new WUT first thing the morning > after they upgrade. > TIA, > --Phil > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
