I am creating custom workflow by using email update to Problem ticket. During the OOB workflow is checking the user belong to Group "Problem Master". The email user "Remedy Application Service" does not belong to this group and it is throwing error
" You do not currently have permission to modify a problem investigation request. Notify your administrator.". Any workaround to overcome this? -- View this message in context: http://www.nabble.com/Error-Updating-Problem-Ticket-tp17561779p17561779.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

