Howdy List,
 
Let me know if you have any questions.  Also they are willing to look at
all pay rates.  
 
Duration:  6 month Contract
 
Location:  Austin, TX
 
Authorization Status:  EAD, GC, US Citizen

 

Below is the job description.  2 slots, 1 is SLM developer, the 2nd is
CMDB 2.x development experience.  

 

REMEDY SOFTWARE ENGINEER

 

Responsibilities:

You will be employed to architect, deploy, support, and in some cases,
train users on the BMC Remedy product set.  Candidate should have
successfully deployed of 7.x SLM and the Atrium CMDB 2.x.

Responsibilities will include but not limited to:

 

*          Develop and deploy SLMs (SLAs) for key business processes
using BMC Remedy SLM 7.x

*          Configuration and integration with Remedy Atrium CMDB 

*          Development and customization of BMC Remedy applications

*          Deliver design specifications after attending "Requirements
Analysis" sessions and customer workshops

*          Scope and develop custom applications

*          Provide system and customization documentation

*          System troubleshooting

*          Implement integrations to the BMC Remedy applications

*          Provide technical assistance on pre-sales calls and demos

*          Assist the Frontline Support when not working on active
projects

*          Provide project leadership and project management

*          Mentor junior engineers

 

Required Skills/Experience/Education:

*          A four-year undergraduate degree 

*          Demonstrated mastery of documentation software (e.g.,
Microsoft Word, Excel, PowerPoint, and Visio; Adobe Acrobat; a graphics
editing package such as Photoshop, etc.)

*          References indicating a proven track record of working well
with technical subject matter experts (SMEs) AND with non-technical
managers and project stakeholders 

*          Experience in business process and/or technical consulting

*          Experience with IT systems and technology platforms

*          Experience defining and leading IT improvement projects

 

Preferred Experience/Education

*          Project management experience (on documentation projects)

*          Experience with ITIL best practices 

*          Experience with Remedy software products (also good: software
in the same general class and category, as concepts will be familiar)

*          Experience with PRINCE2 project management methodology (also
good: PMI project management experience)

*          Experience with Incident, Problem, Change, Configuration and
Asset Management

*          Knowledge of ITIL and other IT Best Practices frameworks
(ideally, Foundations-certified) (also good: Six Sigma, CMMI, other
methodologies)

*          Experience with SDLC tools and methodologies

 

Joshua Kitchen
Information Technology Recruiter
Kforce Professional Staffing 
Two Prestige Place (Suite 350)
937.449.1749 Office  
937.461.6888 Fax 
937.416.3456 Cell
Great People = Great Results
  <http://www.linkedin.com/in/joshkitchen> 
Please don't keep me a secret... a referral is the best compliment I can
receive. 

 

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