To all

 

Here is a complaint from one of my users:

 

   Error Loading Menu: (ARMENU 1950)

   Not enough storage is available to do this operation. Close some open
forms and try again.

   

   After I get this error message, I have to completely restart Remedy. 

   

   Version: 7.0.01

   

   The Remedy system appears to have problems with the "IT Services"
Site/Help Desk.

   

   This error message occurs after I assign a ticket to IT Services.
After I choose the Site/Help Desk, the IT Services Product takes 5
seconds to display. All other Help Desks are displayed within 1-2
seconds.

   

   Repeatable on a second client.

 

We are using AR 7.0.1 patch 3.  We have some customers using the 7.0,
7.0.1 and 7.0.1p3 clients.  All are receiving this error.  We are a
multinational company with approx 3500 client users.  We are seeing the
error at many locations including the US and Europe.  While this is not
a frequent occurrence, it is very frustrating to the ones who gets it.

 

The menu referenced above is a large menu, 5800+ entries in a search
menu. 

 

Has anyone see this error and did you find a resolution?

 

Thanks and regards

Dan

 

 

Dan Wangler,   Team Lead,  STARS Group

Phone: 214-567-8304; email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

Client/Server Services, IT Opeations

Texas Instruments, Inc.

6500 Chase Oaks Blvd., MS 8401

Plano, Texas, 75023 

 


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