Morning,

I tried deleting all of that but it gives me the error message... it seems it's 
pushing something somewhere but I went through all the "delete" filters I could 
find,, and none of them create a new record; at least on the ones I looked at.

I attempted to attach logs here twice but it keeps rejecting them.  I'll try to 
shorten again and send.

:) thanks again all...

I'll owe ya all a cup of coffee for this one... or your drink of choice ... :)

- Mary

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of T. Dee
Sent: Tuesday, March 11, 2008 9:06 PM
To: [email protected]
Subject: Re: Can't delete a user from CTM:People

Could I be the licenses or permissions they belong to?  Try removing
their groups / permissions and try again.



On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus
<[EMAIL PROTECTED]> wrote:
> **
>
>
> Hi All,
>
>
>
> I'm trying to delete some users out of the CTM:People form however I keep
> getting the error ARERR (382) The value(s) for this entry violate a unique
> index that has been identified for this form.  I ran logs but can't find
> what it's talking about...  I even tried adding a new record and deleting it
> (which works).  The records I can't seem to delete were restored from
> another server.
>
>
>
> Setting the status to Delete saved okay... it's just when I try to delete it.
>
>
>
> I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group
> Association" and there are no entries for the users.
>
>
>
> They do have entries in CTM:People, CTM:People Permission Groups, and User.
> If I try to delete the user from any of these forms, I get the unique index
> error... L
>
>
>
> Has anyone encountered this?   If so, is there a way to resolve it?  I have
> over 7k records I need to dump and reload... but I have to delete them first.
>
>
>
> Thanks!!!
>
> Mary Dollus
>
>
>
> ARS 7.0.01 patch 005
>
> SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the
> Answers Are" html___

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