Hello Listers! I have a single user who is having issues with an AL that uses OLE to prepopulate an email with some data from HDP:HelpDesk. No one else has issues with this workflow and it works fine as well as myself. I ran an AL log on his client and this is what shows up in his logs when he the OLE is called:
<ACTL> 2: Automation <ACTL> Execution of Invoke failed - Error fetching the requested interface object. The user is running same version and patch client as others as well as Outlook(2003). I tried clearing his cache for HPD:HelpDesk and that didn't work. 2 differenences to note is he is on XP Home and he is using RPC to get his mail instead of talking directly to the mail server. If there are any settings in outlook I should check or if someone knows if there are any issues with OLE with Outlook on XP Home or maybe using RPC, I would be greatful for any insight. Thank you in advance. Best Regards, YH _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
