> While we are on this topic, is there a good reason why the license functionality along with some other functionalities like Server Information etc. partially deprecated and disabled from the Admin tool??? Yes, for a few reasons: 1) Admin functions can now be accessed through the Admin Console - which does not require a thick client. That means such functions can be accessed via the web or any Remedy User Tool. The need for the Admin Tool providing those functions is no longer needed. 2) The Admin Tool goes away completely in AR System 7.5.00, replaced by the new Dev Studio. In preparation for this, and since the admin functions are provided by the Admin Console, the Admin Tool in 7.1.00 was disabled by default to only provide design capability. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Monday, February 11, 2008 11:33 PM To: [email protected] Subject: Re: 7.1 Server License Question ** While we are on this topic, is there a good reason why the license functionality along with some other functionalities like Server Information etc. partially deprecated and disabled from the Admin tool??? We had a problem not so long ago where we had an issue with AR plugin, and could not access these functionalities from the vendor forms on the user tool till we fixed the plugin problem.. Is it possible to re-enable these functions from the Admin tool where they seem to work better and faster than from the Admin tool? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Jean weird Sent: Tuesday, February 12, 2008 2:02 AM To: [email protected] Subject: Re: 7.1 Server License Question ** This looks like a new defect. The workaround is to import data manually. Did you see any message like 'the ARServer is unlicensed' in arerror.log after upgradation. - Jean On 2/12/08, Howard Richter <[EMAIL PROTECTED]> wrote: ** At least that explains the issues I have seen. So convert works, but import not so much. Sounds like this should be a white paper. Thanks, hbr On Feb 11, 2008 6:58 PM, LJ Longwing <[EMAIL PROTECTED]> wrote: ** The back and forth I have gotten on this is as such. If you upgrade your 7.0 server to 7.1, the 7.0 license will work just fine. If you however delete or need to re-apply the license you don't have sufficient fields in the License form to apply it properly....so you either need to import the LIC file that has it all configured properly, or get a 7.1 license for the same server...but you need to get your rep involved...because a simple purge won't do it. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Monday, February 11, 2008 4:36 PM To: [email protected] Subject: 7.1 Server License Question ** I hope everyone's day is going well. I need to verify something on the 7.1 server licenses. Does a 7.0 server license need to be reissued if you upgrade to 7.1. One BMC support person said yes and another said no. Thanks and have a great week, -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward And looking for a new job! __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
