Folks, remember that a big sector of Remedy useage is Uncle Sam, both govt and 
military.

I can only speak for our project in that both POP3 and IMAP4 are forbidden by 
security.  This makes like really rough for someone operating on Solaris as 
MBOX becomes your only protocol left for incoming email (MAPI is 
Exchange/Winblows).

(begin soapbox)
This is a heartache we have with Remedy as we re-evaluate ITSM platform 
selection in the future.  BMC's attitude is increasingly "just get a windows 
box" for more and more of their solutions or sub-features with ARS.  We're 
getting tired of hearing "oh, we haven't developed a unix version of SSO for 
6.03" in the past or "just use MAPI or POP3" now for incoming email.

Remedy started out primarily a Unix system and much of their growth was due to 
that sector.  Government, at least a big majority of it, runs on Unix/Oracle.  
The younger generation of devs may not see things that way and I have no desire 
to fire a debate thread here, but spend some time in the military sector and 
then evaluate that statement.  If BMC doesn't wake up and smell the coffee as 
they roll out products, they could start finding their wallet getting lighter, 
IMHO.  Slapping Windows-box bandaids in a secure Unix environment is not a 
realistic workaround just because BMC doesn't have the committment to ensuring 
that their product works as-advertised on all environments they claim to 
support when they sell it and collect their multi-million-dollar support 
contracts each year.
(end soapbox)


----- Original Message ----
From: patrick zandi <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, January 30, 2008 8:29:34 AM
Subject: Re: Incoming emails on Solaris + Exchange

** 
you can do SMTP - POP over a tunnel as well..
SMTP is so much easier IMHO-- even from a windows box.

 
On 1/30/08, Robert Molenda <[EMAIL PROTECTED]> wrote: 
** 
Sounds like your hands are tied, about the only option left, is MBOX support :( 
[yuck] So forward all messages from exchange to a unix mailbox on that server :(
 
Just curious as to why IMAP4 over SSL is forbiden??
 
Robert

 
On Jan 30, 2008 7:41 AM, William Rentfrow <[EMAIL PROTECTED]> wrote:

** 
I'm running into policy issues with a Solaris box running the email engine and 
AR Server (7.1x, not that it matters).
 
IMAP4 and POP3 are both forbidden by the powers that be - MAPI is out since 
this is Solaris.
 
Has anyone else found a clever solution to running a UNIX email server with 
incoming messages on a MS Exchange platform?
 
I know we could just put up a Windows-based email engine box but....well, 
that's not in the budget.  And it's not in the architecture.   And it's not 
approved.  And there's security issues.   And we'd need one for all 4 systems 
(dev, cat, train, prod).  And they'd need an admin....and a backup...and some 
sort of support contract...etc etc etc.  (short version: it's not as easy as 
just adding one box).
 
William Rentfrow, Principal Consultant
[EMAIL PROTECTED]
C 701-306-6157
O 952-432-0227
 
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-- 
Patrick Zandi

Dev Technology Group -->  www.devtechnology.com 
Exceeding your Expectations ! __Platinum Sponsor: www.rmsportal.com ARSlist: 
"Where the Answers Are" html___


      
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