I have a notification called 'HPD-INC-AssigneeSLAResponseEscalation' in SYS:Notification Messages. This notification is "out of the box".
The notification goes out with no problems. Except, my "Incident Status" field does not show in the email. Has anyone encountered this? I have not modified the Notification. I'm currently running ITSM 7.0 Thanks!!! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
