Hi All
I am trying to implement access control for below scenario....i have two
groups, HR and IT Security, who will be using the Incident Management module
who deal with sensitive information. They would like for only people in the
same support group as them to be able to view any ticket assigned to them. To
complicate matters a little more, the regular help desk might would start the
ticket for either of these groups. I understand that Multi-Tenancy would be
one way to handle this using separate companies for HR, and IT Security.But
customer want to go only with sinlge tenance... are there any other options
might exist for accommodating this requirement...any help will be appreciated.
Thanks
Vijay
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