Since it is from an Escalation try: $PROCESS$ "C:\Program Files\AR System\Admin\GetServerVersion.exe" $SERVER$
The @@ is only needed from an Active Link to have it run on the server. Escalations already run on the server. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Giguere, Michel Sent: Tuesday, December 11, 2007 2:00 PM To: [email protected] Subject: Set Fields in an escalation using a external C++ process Hi, I need some help running a process and then setting the value it has found in a field through an escalation. I am trying to set the value of the Remedy Version used by the server using a process set in C++. We have named it "GetServerVersion.exe" and to return a value, it must be followed by the name of the server. I have installed the .exe directly on server, in the "C:\Program Files\AR System\Admin" folder, where the needed "arapi63.dll" can be found. I have tried running the process with this line of command: $PROCESS$ @@ "C:\Program Files\AR System\Admin\GetServerVersion.exe" $Server$ In also tried it like this: $PROCESS$ @@ "C:\Program Files\AR System\Admin\GetServerVersion.exe" dmtl3005 I see this error message: The system cannot find the file specified. We are using Remedy Server 6.03 patch 22. We are also using Remedy User and Remedy Administrator 6.03 patch 22. Can somebody tell me how to run this properly please? Thank you. Michel Giguere _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
