Drew,

The other alternative is of course to use Croom Consulting's
Link to External Databases which is an ARDBC-Plug-in and it comes in many
popular flavors DB2, Oracle, Sybase, MS SQL, MySQL and etc.

http://www.buoyantsolutions.net/External_DB.html

There are many on this list that have used this solution successfully.


Regards...Gidd




-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller
Sent: Wednesday, December 05, 2007 9:23 AM
To: [email protected]
Subject: Re: Atrium Integration Engine

Thad,

AIE provides a decent integraion point between Remedy and other databases.
The interface is a little clunky, but it does what it's supposed to do. The
alternative is to write your own interfaces.

Drew


On Tue, 4 Dec 2007, Thad K Esser wrote:

> Hello,
>
> I'm looking for some input on the value of the Atrium Integration 
> Engine - trying to decide if I want to use it or not.  In reading 
> through the manuals, it seems overly complicated and not all that 
> efficient, but if someone can tell me its the next best thing since 
> sliced bread (and mean it), I would appreciate your thoughts.
>
> ARS 7.1
> CMDB 2.1
> ITSM 7.0.2 (minus AM)
>
> Thank you,
> Thad Esser
> Remedy Developer
> "Argue for your limitations, and sure enough, they're yours."-- 
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