Hi all Noob alert!
I am trying to configure incoming emails to modify a ticket however I keep getting errors in the email messages form. E.G reply to email Remedy OBS wrote: >Server: triis063.ssi.govt.nz >Login: acron002 >Password:password >Action: Modify >Key:Burnt >Schema: HPD:Helpdesk >Request ID: HD00371915 > >!7!: Assigned > > >##Modify##:[$$UA1fRqwbW9JXTrE76onsJyjGLsaX8Hs9Pw5LJcBvW1w0WUZZIAvbuw==$$] Log Message number 4934 Invalid Checksum I believe I have followed the email engine guide correctly. Running out of ideas. Any ideas? 6.3 Unix Oracle 10g Regards, Aaron Cronin Remedy System Administrator Services Management IT Customer Services ------------------------------- This email message and any attachment(s) is intended only for the person(s) or entity(entities) to whom it is addressed. The information it contains may be classified as IN CONFIDENCE and may be legally privileged. If you are not the intended recipient any use, disclosure or copying of the message or attachment(s) is strictly prohibited. If you have received this message in error please notify us immediately and destroy it and any attachment(s). Thank you. The Ministry of Social Development accepts no responsibility for changes made to this message or to any attachment(s) after transmission from the Ministry. ------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
