Company: New York Life Insurance
Term: Full-Time
Travel: Low, Training and to other sites < twice per year

Description: The team is responsible for the installation,
configuration, deployment,  administration and support of a diverse
set of product suites consisting of IBM/Tivoli, Remedy, Computer
Associates and others. These products are used for managing Automation
and Monitoring, Processes and Command and Control Data Center
Operations. Key goals are to maintain and improve the efficiency and
the bottom line operations of the Data Center(s).

The primary focus is Remedy.  The more applicable skills the better.
Looking for people who know how (and like) to learn and apply.  We
have lots of integration points, custom applications, and
customizations to the Remedy applications.

Current Environment:
- 5.6 apps (Help Desk, Change, Asset, SLA)
- ARServer 7.1
- CMDB 2.0
- BMC SIM
- Mid-Tier 7.0.1
- EIE with Oracle Adapter
- Solaris/Oracle

Upcoming Projects:
- ITSM 7.x upgrade (Asset, Change, Incident, Problem, and SLM)
- Custom applications (project management, separate service desks, others)

Additional Skills:
- Solaris (shell scripting, debugging, basic unix knowledge - fs,
permissions, etc.)
- Oracle (pl/sql and administration-ddl) - will need to be capable of
communicating with the data warehouse and database administrators in
terms they can understand
- Programming skills: java (jsp, servlet, and standalone apps), c,
perl, shell, html (css, html, etc.), javascript, vb/.net
- Ability to effectively communicate with different areas to develop
and document processes, then write application to facilitate those
processes

Nice to have:
- Familiarity with ITIL processes
- Tivoli
- BMC BEM
- Patrol
- Tonic
- WebSphere and Rational Application Developer (IBM's Eclipse and
bundled packages)
- BMC SIM

The original job requisition can be found at:
http://www.newyorklife.com/cda/0,3254,11433,00.html

Search in GA - Alpharetta.

Please send inquiries and resumes to [EMAIL PROTECTED] and I will
get them to the right people.

Thanks,
Axton Grams

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