Oh, would that Pat's response was Friday Humor rather than the truth! Still cracked me up, but in a kinda sick way...
Rick On 8/17/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > ** Well, > it is kinda like this.. > > Go to issue Management, > Select Product Defects > (NOTE:: There is a bug with the design on this part of the remedy/BMC > application , well has been present for "years". This could either mean that > it was Designed this way on purpose to make your life more difficult to > actually find the true list of defects or because not enough complains have > be lodged to meet a "Ok were at Critical Mass -- Fix it" status.) > Select Product name -- Please wait the required 7 minutes to load the > menu..... > Sing the Jeopardy song at least 3 or 4 times... by my estimation. > (Note:: Warning - do not move your mouse once you click your menu, or -- > yes that is correct.. another session of Jeopardy is in your future).. > Once this difficult part is done.. (Thank you Lord !! ).. > Then you can select the other menus without any hesitation.. > > Better hope you do not have to select Product name again.. though.. > Or.. Well Back to Jeopardy.. > > > On 8/17/07, Schryver, Curt <[EMAIL PROTECTED]> wrote: > > > > ** > > > > Can anyone tell me how to see the 'official' details of a defect on the > > BMC support site? For example (but not limited to) SW00264343. > > > > I've tried logging into the support site, selecting View/Update under > > Issue Management, selecting Defect/RFE/CAR tab, and then selecting Search > > but this seems to only show defects associated with my ID. > > > > Much thanks, > > Curt > > *Curt A. Schryver* > > Action Request System Administrator > > Tyco Electronics > > 100 AMP Drive > > MS 161-043 > > Harrisburg, PA 17105 > > 717-810-2109 tel > > 717-810-2124 fax > > [EMAIL PROTECTED] > > > > Do NOT click here <http://www.southmountaintraders.com/> > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

