Roger, Thanks for your suggestions I will see what I can figure out. Dustin Udy Office of Information Technology University of Utah (801)581-3450 [EMAIL PROTECTED]
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, August 07, 2007 3:19 PM To: [email protected] Subject: Re: Product Catalog ** You either need to modify the qualification that this group uses so that it does not include groups or create a new Console for the Overview Console with the appropriate qualification. -----Original Message----- From: Dustin Udy <[EMAIL PROTECTED]> To: [email protected] Sent: Tue, 7 Aug 2007 3:57 pm Subject: Product Catalog I am wondering if someone could help me with something. I have a handful of users that need to monitor all of the Incidents that come into the system for all of our groups. Is there a way I can set them up so they can monitor the Incidents from the Management tab without them needing to be a member of all of the groups? I am using ITSM 7. Thanks, Dustin Udy Office of Information Technology University of Utah (801)581-3450 [EMAIL PROTECTED] ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com <http://www.aol.com?ncid=AOLAOF00020000000437> . __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
