Thanks again for the insight. Don
Date: Tue, 7 Aug 2007 13:07:36 -0700From: [EMAIL PROTECTED]: Re: Discovery toolsTo: [EMAIL PROTECTED] Another thing to consider is whether you need an agent-based tool. If many of the IT resources you plan to track will not be usually accessible by the Discovery tool (remote laptops, PDAs, servers behind another firewall, etc.) you will only be able to track those with a local agent on those boxen. It does cost more, though, so consider the gain/pain from your company's perspective. Rick On 8/7/07, Don Simmons <[EMAIL PROTECTED]> wrote: ** Thanks for the insigth. Don Date: Tue, 7 Aug 2007 13:50:04 -0500From: [EMAIL PROTECTED]: Re: Discovery toolsTo: [email protected] ** The BMC tools are the easiest to work with from the Remedy Admin/Developer perspective, but they may not be what the rest of I.T. wants. If you already own LANDesk, SMS, or something else you might want to consider integrating with those instead, even though it would be more work. For example, BMC's discovery tools give you reconciliation rules. If you have multiple other data sources, it would become more time-consuming to build them there (although it isn't a huge deal.) In my company's case, the management decided we had enough tools with an overlap, so we didn't purchase them. Shawn Pierson -----Original Message-----From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Don SimmonsSent: Tuesday, August 07, 2007 12:41 PMTo: [EMAIL PROTECTED]: Discovery tools ** We are in the process of looking at Discovery tools to work with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM tool. Are there any got ya that we need to take into consideration? Don Simmons__20060125_______________________This posting was submitted with HTML in it___ _________________________________________________________________ See what you’re getting into…before you go there http://newlivehotmail.com/?ocid=TXT_TAGHM_migration_HM_viral_preview_0507 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
