Are you sending the emails from Remedy in Plain Text, HTML, or Rich Text format?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ravi Sent: Thursday, July 19, 2007 6:15 PM To: [email protected] Subject: Adding string to email header from AR Email Engine to enable reading on a Blackberry Hi: emails going from AR Email engine are not readable in Blackberry. Blackberry email client is expecting the following line in the header This is a multi-part message in MIME format Can Remedy Email engine be configured to include this string in the header . Thanks Ravi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

