Has anyone successfully configured NetExpert NXRI 6.0.1 and ARS 7.0.1, any help would be greatly appreciated.
We use NetExpert to Monitor network devices and have the Alarms sent to Remedy via the NXRI interface, and API process that was written by the makers of NetExpert. We are using NXRI 6.0.1 in a Unix environment and ARS 7.0.1 is on a Sun Solairs server and an Oracle 10g DB. The problem is when the NXRI Agent opens the gateway to the ARS server the arserverd daemon fails with a Misc TLI error 90 RPC Connection Failed in the NXRI log and a Signal 11 error in the arerror.log Fri Jul 13 13:32:19 2007 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 13 13:32:19 2007 11 Timestamp: Fri Jul 13 2007 13:32:19.9094 Thread Id: 7 Version: 7.0.01 patch 002 RTPD BUILD 200703152215 Mar 16 2007 02:53:26 ServerName: txfriqarm2s Database: SQL -- Oracle Hardware: sun4u OS: SunOS 5.9 RPC Id: 64 RPC Call: 1 RPC Queue: 390620 Client: User wbbnoc from Pre 5.0 Client Tool (protocol 7) at IP address 10.14.1.23 Logging On: API Stacks: /opt/ar/txcarcqrm2s/bin/arserverd:DumpStackTrace+0x88 /opt/ar/txcarcqrm2s/bin/arserverd:SignalTrapProc+0x160 /usr/lib/libthread.so.1:0x15b0c /usr/lib/libthread.so.1:0xf804 /usr/lib/libthread.so.1:0xf9b4 /usr/lib/libc.so.1:strcpy+0x2f8 [ Signal 11 (SEGV)] /opt/ar/txcarcqrm2s/bin/arserverd:NotifyRegInfoToLatestControl+0x50 /opt/ar/txcarcqrm2s/bin/arserverd:ntregisterserver_5_svc+0x13c /opt/ar/txcarcqrm2s/bin/arserverd:HandleRPCs+0x134e0 /opt/ar/txcarcqrm2s/bin/arserverd:WorkerThread+0x5f4 /opt/ar/txcarcqrm2s/bin/arserverd:RestartableThreadMain+0x60 /opt/ar/txcarcqrm2s/bin/arserverd:UnixThreadStartRoutine+0xe8 /usr/lib/libthread.so.1:0x157b4 -- Gary Dries _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
