Yes, there are many kinds of configuration issues that can cause slow response. Next, I'd try to get some evidence.
Frank gave you some good advice. Network issues can certainly cause slow
response. It would be especially suspicious if multiple users on the same
network segment have slow response. Packet loss, congested link, and any
number of other things can cause this kind of thing.
Norm also gave you some good advice. Have you tried enabling client and
server logs? Anything unusual in the error log? In your database log?
This is where I'd start, anyway.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Rakshit
Bhandary" To: [email protected]
<[EMAIL PROTECTED] cc:
COM> Subject: Re: Slow user
Sent by: "Action
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
ORG>
07/06/2007 08:47
Please respond to
arslist
**
I cleared the user cache.. still no improvement.. And i just installed this
server.. There are no workflows other than the ones which comes with the
installation..
I had seen this problem earlier also with another server.. is there any
configuration issue which can cause this problem???
On 7/6/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]>
wrote:
**
And are you sure you don't have some errant workflow firing at startup
that's taking a long time to complete?
From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] On Behalf Of Rakshit Bhandary
Sent: Friday, July 06, 2007 6:45 AM
To: [email protected]
Subject: Re: Slow user
**
Slow while logging in.. i.e. opening the Home page and also when opening
the object list.. I have the server on my desktop and i am trying to login
to user tool from there itself.. Overall the performance seems very slow..
Almost 10 to 15 mins for opening the Home page or Object list.
On 7/6/07, Frank Caruso < [EMAIL PROTECTED]> wrote:
** Slow in what way?
Logging in ..
Opening a particular form ...
Refreshing a table field ..
Also, where is this user located? Are they on the same subnet?
On 7/6/07, Rakshit Bhandary < [EMAIL PROTECTED] > wrote:
**
Hi,
I have just installed AR server 6.3. The Admin tool is really fast, but i
cant say the same about the User client. Infact, it's damn slow.
I had seen this behaviour earlier also with another server. I am not able
to think of any reasons for this kind of behaviour. Please help me out here
in understanding this.
Regards,
Rakshit
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Specific Integration, Inc.
Senior Remedy Engineer, ITIL Foundation Certified
www.specificintegration.com
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