The fix is very easy, simply use regedit to remove it. It should be listed under HKLM\System\CurrentControlSet\Services. Find it, delete it and reboot and it should be gone from the list. At the very least, you can set the startup to disabled and it won't matter if it is there or not since it won't try to run. I presume the upgraded installation is working and you are just trying to cleanup what the installer didn't.
Thanks, Andrew Baxter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, June 13, 2007 9:13 AM To: [email protected] Subject: Old AR System Service Not Removed After Upgrade ** Good morning: After performing an upgrade from 5.1.2 to 6.3, we've run into a problem where the old service is still appearing in the services console. Needless to say, we're running in a Windows environment (Windows 2003). The server service under 5.1.2 was named Action Request System Server Service. Under 6.3 the service is renamed Remedy Action Request System Server. We performed an in-place upgrade from 5.1.2 to 6.3. The server comes up fine and it shows itself being a 6.3 server, but that defunct service is still listed. We need to get that defunct service out of there. Has anyone encountered this before and know the fix? Thanks, Norm __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
