You could write a program (perl, java, etc.) to read the data from a source (db, flat file, etc.), then write it into Remedy. You could even set up a private queue to run the load under, to avoid interfering with other consumers of the system.
Axton Grams On 4/23/07, John Atherly <[EMAIL PROTECTED]> wrote:
** I'm told that you can only setup Oracle to feed into 6.3 to a view form and that ARS doesn't see the feed as New, Submit or Modify. We currently have Oracle feeding employee information into our 6.3 to a view form and then an escalation runs and pushes this information to a regular form to be processed. This has been working great but we have added another push to feed SMS asset and software into 6.3 also by a view form and another escalation. During the SMS load the escalation took over four days to run in which no other escalation ran. I'm looking for another way to get the information in with out using an escalation. John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 __20060125_______________________This posting was submitted with HTML in it___
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