I think I 'accidentally' found the issue. I turned off confirmation of a new 
request, created several incidents and did not experience any slowness. I 
turned confirmation back on and it takes 10-50 seconds to come back. How in the 
world do I fix that?


-----Original Message-----
From:   Soria, Joe
Sent:   Fri 3/30/2007 11:01 AM
To:     [email protected]
Cc:     
Subject:        Slow responses

Listers,

I am baffled here and need some guidance. 

We are running ARS 6.3 patch 20 on solaris. The user community experiences 
extreme slowness when submitting on any form. We have verified that there is no 
latency on our network, we have also verified that our database is performing 
at a very good rate. Our app server and db server reside on the same subnet. I 
have performed client side logging, as well as filter/sql/api logging. Both our 
app server and db server are experience low load on both cpu & memory. I am not 
seeing any significant load of transactions nor have I been able to isolate the 
slowness. I have rtfm and am coming to you as a last resort (before calling 
support, argh). Any ideas on troubleshooting this is greatly appreciated. 

Joe

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to