Does the requirement mandate that it be done in an AL instead of a filter? I've found it easier to get things to run via Run Process in a filter instead of an AL.
Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 [email protected] [1489002992830_itslogo.png] ________________________________ From: Action Request System discussion list(ARSList) <[email protected]> on behalf of Abhishek Anand <[email protected]> Sent: Wednesday, September 13, 2017 4:03 AM To: [email protected] Subject: Can we call shell script on remote server via AL run process command? Hi Experts, Please could you assist in below scenario:- Requirement is stated as below:- 1. On the change in Status of a field to CLOSE in one of the form , it should trigger a script residing in a remote unix box. I am using below logic:- Created an AL with Run process Command Line as shown below:- @@: c:/test.bat <BMC Remedy Form Name>_"$Request ID$" Also test.bat consist of the below lines:- D:\putty\plink.exe <remote server hostname> /usr/opt/xxx/Runtime/test.sh CLOSE "%1" Remote server script path - /usr/opt/xxx/Runtime/test.sh The unix box as well as script is accessible via putty on the windows box where remedy is installed. But its not working. Early response will be highly appreciated. Regards, AA _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
