Hi All & TGIF In the ITSM 7.6 Incident I had a join form (SIT:Assignee) between CTM:Suport Group Assoc LookUp and CTM:People. These were joined the login id and the key field I was after was Site. Based on the join form I created a custom menu based on the Site in the Incident and the join form. Finally I had an active link to do a change menu if the Incident Type was Infrastructure Event.
Of course in Smart IT you no longer have active links. I can write a custom menu that would not require an active link but I don't know of a way to populate it into Smart IT. Any ideas? I did get something from BMC about dynamic menus but it didn't seem to really get me there. Thanks Mark Mark Brittain | Senior Systems Engineer | 315.634.9337 125 Elwood Davis Road | Syracuse NY 13212 [new_spectrum] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
