We had a similar issue. And it was related to the ranking form. We have 3 application servers that are server grouped and had them ranked. We noticed on the ft_pending table records were being placed from the non indexing servers. So we just deleted all servers except for the indexer. Truncated the fr_pending table, cleared out the configuration folder and restarted index. Now the ft_pending table is clearing out and no backlogged records.
Hope this helps... On Thu, Jun 16, 2016, 8:48 AM Abhi$hek <[email protected]> wrote: > ** > > Remedy 8.1.02 > On 16 Jun 2016 7:05 p.m., "Gadgil, Abhijeet" <[email protected]> > wrote: > >> ** >> What version of Remedy stack are you on? >> >> -----Original Message----- >> *From:* Abhishek Anand [[email protected]] >> *Received:* Thursday, 16 Jun 2016, 6:07PM >> *To:* [email protected] [[email protected]] >> *Subject:* Housekeeping & monitoring check on the FT_Pending & FTS >> /collection/ folder for the FTS Failure issue? >> >> Hi Experts, >> >> >> >> We are facing frequent FTS failure issues with global as well as local >> search. >> >> And records are getting piled up in FT_Pending table as well. >> >> >> >> So we are planning to implement monitoring alerts on the FT_Pending as >> well as FTS /collection/ folder to proactively manage FTS issues. >> >> >> >> Please provide your valuable suggestion on it. >> >> Early response will be highly appreciated. >> >> >> >> Cheers, >> >> AA >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
