Hi John yes the mongodb is running.
Cheers Brad On Thu, Oct 15, 2015 at 2:31 PM, John Johnson <[email protected]> wrote: > ** > > Is your mongodb running? > > On Thu, Oct 15, 2015, 1:06 AM BradRemedy <[email protected]> wrote: > >> ** >> Hi >> >> Running into a weird problem this morning on our system which I am hoping >> someone can help with. Firstly, I have checked with other developers in the >> team and they all state that no one has made any configuration changes to >> the system and I cannot see any changes that may have >> been made. >> We picked up something was wrong when we attempted to save a change in >> the development studio and the application and server hung. We had to >> restart the remedy application service in order to get it to respond again. >> >> Looking in the arjavaplugin.log file, I see the following entry that is >> repeated a few times: >> >> *2015-10-15 08:02:55,363 DEBUG [pool-50-thread-3] >> com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - ProcNumber 2 via >> com.bmc.arsys.api.ProxyJRpc@d60be39 for APPSERVER2:1100 succeed. -API >> arcall* >> *2015-10-15 08:02:55,675 ERROR [pool-47-thread-5] >> com.bmc.remedy.itsm.SocialCloud.plugin.SocialCloudWorkerThread >> (SocialCloudWorkerThread.java:372) - SocialEventManager ERROR - IOException >> for event GUID AGHJ9V10FHV92ANWIZ49AANADGA919 : Connection timed out: >> connect* >> *2015-10-15 08:02:55,675 ERROR [pool-47-thread-5] >> com.bmc.remedy.itsm.SocialCloud.plugin.SocialCloudWorkerThread >> (SocialCloudWorkerThread.java:373) - java.net.ConnectException: Connection >> timed out: connect* >> * at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)* >> * at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)* >> * at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)* >> * at java.net.AbstractPlainSocketImpl.connect(Unknown Source)* >> * at java.net.PlainSocketImpl.connect(Unknown Source)* >> * at java.net.SocksSocketImpl.connect(Unknown Source)* >> * at java.net.Socket.connect(Unknown Source)* >> * at sun.reflect.GeneratedMethodAccessor20.invoke(Unknown Source)* >> * at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)* >> * at java.lang.reflect.Method.invoke(Unknown Source)* >> * at >> org.apache.commons.httpclient.protocol.ReflectionSocketFactory.createSocket(ReflectionSocketFactory.java:140)* >> * at >> org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:125)* >> * at >> org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)* >> * at >> org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)* >> * at >> org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)* >> * at >> org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)* >> * at >> org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)* >> * at >> com.bmc.remedy.itsm.SocialCloud.plugin.SocialCloudWorkerThread.executeREST(SocialCloudWorkerThread.java:342)* >> * at >> com.bmc.remedy.itsm.SocialCloud.plugin.SocialCloudWorkerThread.run(SocialCloudWorkerThread.java:243)* >> * at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)* >> * at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)* >> * at java.util.concurrent.FutureTask.run(Unknown Source)* >> * at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)* >> * at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)* >> * at java.lang.Thread.run(Unknown Source)* >> >> >> *2015-10-15 08:02:55,675 DEBUG [pool-47-thread-5] >> com.bmc.arsys.utils.ProcessUtil (?:?) - ProcNumber 61 via >> com.bmc.arsys.api.ProxyJRpc@d60be39 for APPSERVER2:1100 succeed. -API >> arcall takes 0 milliseconds.2015-10-15 08:02:55,675 DEBUG >> [pool-47-thread-5] com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - >> ProcNumber 61 via com.bmc.arsys.api.ProxyJRpc@d60be39 for APPSERVER2:1100 >> succeed. -API arcall2015-10-15 08:02:55,675 DEBUG [pool-47-thread-5] >> com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - arChunkingCall: >> Processor=com.bmc.arsys.api.a.g@1adc267a, Proc Number=73, Round Number=1 >> via com.bmc.arsys.api.ProxyJRpc@d60be392015-10-15 08:02:55,691 DEBUG >> [pool-47-thread-5] com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer >> (?:?) - retrieveChunkingData: received data len= 2512015-10-15 08:02:55,691 >> DEBUG [pool-47-thread-5] >> com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) - >> retrieveChunkingData: headerLen=0 buffer len=2512015-10-15 08:02:55,691 >> DEBUG [pool-47-thread-5] >> com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) - postProcess: >> compressed data, len=2512015-10-15 08:02:55,691 DEBUG [pool-47-thread-5] >> com.bmc.arsys.apitransport.chunking.ARChunkArrayBuffer (?:?) - postProcess: >> decompressed data, len=2882015-10-15 08:02:55,691 DEBUG [pool-47-thread-5] >> com.bmc.arsys.apitransport.ApiProxyJRpcBase (?:?) - arChunkingCall: Done >> with postProcess via com.bmc.arsys.api.ProxyJRpc@d60be392015-10-15 >> 08:02:55,691 DEBUG [pool-47-thread-5] com.bmc.arsys.utils.ProcessUtil (?:?) >> - ProcNumber 73 via com.bmc.arsys.api.ProxyJRpc@d60be39 for >> APPSERVER2:1100, with chunking 1 round call, succeed. -API arcall takes 16 >> milliseconds.* >> >> Does anyone have any advice or suggestions on where I should look next? >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
