Dears, Any +vies?
On Tue, Oct 6, 2015 at 4:35 PM, Ahamed Koya RC_SA <[email protected]> wrote: > Hi Timothy , > > Sorry for the delayed reply, actually this email went to spam and > i didn't see it. > > I am bringing the attachment directly to Change form, not the staging. I > have created an attachment pool. > > Attachments are pdf, doc files, they are in BASE64 format which > i believe and found in some places that it is accepted by Remedy. > > Yesterday as part of investigation, I tried the integration without > attachment, still the fields were not getting updated. > > I found that the WSDL provided by siebel have child attributes and remedy > is not accepting the fields which are in child attributes, it is taking > only the values which are parent. > > How can I get along with this, any guidance will be a great help to > resolve this issue first. > > On Thu, Oct 1, 2015 at 3:03 PM, Timothy Powell < > [email protected]> wrote: > >> ** >> >> Are you bringing the attachment in to an attachment field on a staging >> form? Directly to an incident form? Is this ITSM or custom? >> >> When the data comes over from Siebel, what does the attachment “look” >> like? In other words, what is the exact value being set in the attachment >> field? >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Ahamed Koya RC_SA >> *Sent:* Thursday, October 01, 2015 3:12 AM >> *To:* [email protected] >> *Subject:* Re: Attachment from Siebel to Remedy >> >> >> >> ** >> >> guys and gals... >> >> >> >> any inputs for mapping the fields for attachment, as I went through >> communities and google i found that three parameters are required for >> attachment. >> >> >> >> - attachment name >> >> - attachment size, >> >> - attachment itself. >> >> >> >> but i am stuck where to map the attachment size in remedy. >> >> >> >> any guide or help will ease my tension as we are nearing the dates. >> >> >> >> On Thu, Sep 17, 2015 at 10:34 AM, Ahamed Koya RC_SA < >> [email protected]> wrote: >> >> Hi Joe, >> >> >> >> Remedy querying Siebel’s WS and attempting to pull data(attachement) from >> Siebel. this is the scenario. >> >> >> >> >> >> >> >> On Wed, Sep 16, 2015 at 10:25 PM, [email protected] < >> [email protected]> wrote: >> >> ** >> >> Hi, >> >> >> >> both is poosible. >> >> Beside that, Siebel offers a Siebel Java API and Remedy a Java API, too. >> >> >> >> BR >> >> Tristan >> >> >> >> -----Original-Nachricht----- >> >> Betreff: Re: Attachment from Siebel to Remedy >> >> Datum: Wed, 16 Sep 2015 21:10:15 +0200 >> >> Von: Joe D'Souza <[email protected]> >> >> An: [email protected] >> >> >> >> >> >> ** >> >> What direction? >> >> >> >> Is it Remedy querying Siebel’s WS and attempting to pull data from >> Siebel? Or is it Siebel attempting to consume Remedy’s WS? >> >> >> >> I have not worked with Siebel specifically but have used WS’s with other >> technologies so might able to help you but need to know exactly what you >> are trying to attempt. >> >> >> >> Cheers >> >> >> >> Joe >> >> >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Ahamed Koya RC_SA >> *Sent:* Wednesday, September 16, 2015 3:22 AM >> *To:* [email protected] >> *Subject:* Attachment from Siebel to Remedy >> >> >> >> ** >> >> Hi Folks, >> >> >> >> Hope all are having a great day. >> >> >> >> Have anyone come across in taking attachment from Siebel to Remedy >> through Web services, I am stuck in the mapping part. >> >> >> >> Any help will be well appreciated. >> >> >> >> Regards, >> >> Ahamed >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
