Hi, Just come across an interesting issue with reporting on ARS v8.1. Date format is European i.e. DD/MM/YYYY in the following examples: 1. Start Date: 01/10/2015 08:00 End Date: 01/10/2015 18:30 This report returns zero entries even though there are tickets that match the criteria. In this case the base qualification is 'Owner Group' LIKE 'Fr%' on the HPD:Help Desk form. The form types is AR System. 2. Start Date: 01/10/2015 00:00 End Date: 02/10/2015 00:00 This report works as expected and returns a valid output. Have had a quick look through BMC Knowledge and BMC Communities but haven't found anything useful yet. Has anyone esle come across this issue? Thanks. Nyall McCavitt Sent from Outlook
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