No official forward looking statements around when the release of an
ITSM version that would make ITSM 6.x applications a "C-3" release have
been made by BMC.  However you can probably make some assumptions based
on previous patterns and make an educated guess, as you have done.

-David J. Easter
Sr. Product Manager, Service Management Business Unit

BMC Software, Inc.
 
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Wednesday, December 20, 2006 12:04 PM
To: [email protected]
Subject: Re: ITSM 6 When will it be unsupported?

David

I have looked at that document, but I was wondering more of a time
frame.  3 years, 1 year.  According to that document it would appear
ITSM 5.6 is like 6 months from being de supported, and so that would
give ITSM 6 maybe a 2 years.  If I am off base, please let me know.

Thanks

Kyle

Easter, David wrote:
> Official support policy can be found at:
>
> http://www.bmc.com/info_center_support/overview/0,,19097_4736154_40737
> 59
> 6,00.html
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit BMC Software, 
> Inc.
>  
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan
> Sent: Wednesday, December 20, 2006 8:43 AM
> To: [email protected]
> Subject: Re: ITSM 6 When will it be unsupported?
>
> They still have 5.6 available for download, so they'll probably 
> support
> v6 Apps through 2 more major versions.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
> Sent: Wednesday, December 20, 2006 7:06 AM
> To: [email protected]
> Subject: ITSM 6 When will it be unsupported?
>
>
> Does anyone have any idea on when the ITSM 6 apps will be
de-supported?
>
> Thanks
>
> Kyle
>
> --
> Kyle Whitley
> IT System Support Professional
> Office of Information and Instructional Technology (OIIT) Board of 
> Regents of the University System of Georgia
>
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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT) Board of
Regents of the University System of Georgia

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