Hi Dave, I'm downgrading my CR XI to CR 10 since BMC had confirmed with me that CR 10 is compatible. I do not want to take the risk to still pursue in CR XI as it is totally supported for my AR 6.3. I'm now putting up the request for the exchange to be done with my CR vendor.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dave Barber Sent: Tuesday, 28 November, 2006 18:10 To: [email protected] Subject: Re: FW: Crystal and Remedy ** Not sure you can. We've just installed XI, and seems like we're going to uninstall it 24 hours after first putting it in. Major issues with date formats not being handled correctly (ignores the Crystal XI settings as well as those at the OS level), and I've been looking for a way to save in an older version, but you get no options. Not even any way of exporting as a prior version. If you can find ways of doing it though, I'd love to hear. Regards Dave On 24/11/06, patrick zandi <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** no one has mentioned the fact.. that you can save in another previous format with 10 and 11 as well.. if I remember correctly.. So just do that.. On 11/23/06, Siti Hawa Bee SHAIK FARID < <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]> wrote: ** Hi, Just sharing with you on the updates given by BMC to me. They had confirmed that CR 10 is compatible with AR 6.3. They are unable to advise further on CR XI as according to them, they did not test it with 6.3 and hence it is not supported. I requested for them to test it but they claimed that it's not their practice to test on an "old" version. Ironically, i am going to upgrade to AR 6.3 and AR 6.3 is new system to me. So now i'm going to exchange my CR XI to downgrade to CR 10. _____ When using OLE DB, it list down all the table names in the ARsystem and i'm not sure which table to select. Unlike AR ODBC, it listed down all the AR forms name and from there able to select the relected fields in that form, something i'm quite familiar with. I'm not super in using SQL commands to perform query from crystal report, i suppose using OLE DB need SQL command skillset. In this url-> http://www.bmc.com/support/bmcremedycomp/AR_System_6_3_Compatibility_Matrix_ v27.htm#Other_Components_and_3rd_Party_Products <http://www.bmc.com/support/bmcremedycomp/AR_System_6_3_Compatibility_Matrix _v27.htm#Other_Components_and_3rd_Party_Products> it started clearly that it support Crystal Report 9 only (see screenshot attached). Crystal Report 10 is for enterprise version . So like I had mentioned previously, I had contacted Crystal Report representative and was informed that CR 9.0 is completely not available in the market. However CR version 10 onwards is available. Thus, i don't understand why BMC showed something compatible(CR 9)which already not available in the market? Now i really do not know what Crystal Report version to use. What should i do now? I cannot get crystal report 9 and my current CR XI not supported. I'm left with CR X but in the compatibility matrix it does not showed that. Pls advise me further. _____ __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
