Are you sure you are getting rid of it on ALL views in the form? 

Before you go to re-create it check the Fields in Views to make sure it
does not still exist

Fred 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andreas Casey
Sent: Tuesday, November 21, 2006 5:07 PM
To: [email protected]
Subject: The magic reappearing field...

I'm trying to replace the Expected Resolution Field (ID 260000000)
Character field on HPD:HelpDesk that was installed with ITSM 6. Platform
is ARS 6.03 on Oracle 10g on W2K3.

To give a little history this is an expansion server using
customizations from a previously developed solution (great job Rob)
which interestingly enough has this field installed as a Date/Time
field. It seems more intuitive to me to have this field as a D/T, and
obviously I want to maintain conformity across our solutions.  I'm
trying to replace the field with a corresponding D/T field with a
matching field ID prior to importing 
the defs since I can't change the field type with an import.   

I'm successful at deleting it from HPD:HelpDesk after removing all the
references on the associated join forms. After a database shutdown and
restart the field does not exist on the form in ARAdmin and is not
associated with HPD:HelpDesk in the Field table in Oracle.  

Here's where it gets a little weird.  When I create an Expected
Resolution Field Date/Time field with the same fieldID as the original
character field I get an ARERR 407 Duplicate field/VUI ID in the
definition. I then get an 
SQL Error The correct view was not created.  Some fields were not saved.

I close the form, reopen and voila! the field is there, only it's the
Expected Resolution character field that I originally deleted.  The
references are also back in the Field table with a datatype of 4.  

If anybody has any ideas I'd appreciate them.  Or maybe a good exorcism
incantation....

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