Re: Crystal Error

[Carter, Craig J Civ ARPC/DPD]

** I just fixed this same problem a few days ago.  All I did was uninstall Remedy User and reinstall.  It seems like the DLL reference gets messed up.  I actually installed the latest version 7 version and everything worked fine afterwards (we’re on ARS 6.3). Try that. Craig Carter From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Yearsley Sent: Friday, October 20, 2006 10:33 AM To: arslist@ARSLIST.ORG Subject: Crystal Error   I have been having problems with the Crystal interface and was wondering if anyone could provide some ideas/solutions. We have several Crystal reports that have worked in the past that have suddenly quit working. The error message is: An error occurred while generating the Crystal report: 0x80004003 - Invalid pointer (ARERR 1904).   I have searched the Knowledge base with no luck.   Any help would be appreciated.   Thanks. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___