Hi, Brian: Remember the issue we were dealing with a few months ago when displaying version 6.3 Flashboards on Mid-Tier 7.0. The error message we received in place of the Flashboard image was: "Range(double, double): require lower<=upper."
As we both know there was a work-around we had to apply in the interim. I just received word from Remedy Tech support that this issue is suppose to be fixed in a future 7.0 release. My Environment: Mid-Tier 7.0 (Win 2003, IIS, Servlet Exec 5.0P06) ARS 6.3, patch 11 (Win 2003, Remote SQL Server 2000) Remedy User Tool 6.3, patch 16 (Win XP Pro) Remedy Admin Tool 6.3 special support patch (Win XP Pro) Thanks, Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

