Info on setting up Avaya CTI with Remedy....

[Gray, Alexander]

** Folks,   Need some info or help in setting up CTI caller screen pops using the Avaya IVR system. Can you use DDE and runmacro to make it happen or any other way is fine too.   Thanks   Alex __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___