Bank Mergers and Its Effect On Your Customer Base: Minimizing the Impact on Customer Attrition
** Discounts apply for early registration. See information below to register in this event. ** Summary: Mergers have become an important self preservation tool for banks and financial institutions in the wake of the global financial crisis. These firms however face considerable challenges with respect to M&A activity and its potential negative impact on their customer bases. In the customers mind, its all about trust and confidence and people lose faith when they see mergers as a result of financial duress. Thus, it is necessary to lay out plans that can prevent consumer attrition and reassert confidence during the interim period. How do mergers affect consumers of the banks involved? What factors erode consumer confidence on in the institutions and what can be done? The Knowledge Group is assembling a panel of distinguished professionals to help banks, financial institutions, and industry watchers understand the impact of bank mergers and to teach them how to retain consumers in these turbulent times.The event will take place on November 18, 2009, 3:00pm to 5:00pm (ET). Register for this event: https://web.memberclicks.com/mc/quickForm/viewForm.do?orgId=gkc&formId=67113 FEATURED SPEAKER LIST: KPMG LLP Timothy Phelps Partner KPMG LLP Carl Carande Principal, Advisory and Banking and Finance Check for Updates, Speaker Bios, Event Details etc: http://www.knowledgecongress.org/event_2009_Bank_Mergers.html Registration Information: ** Discounts apply for early registration. See information below to register in this event. ** Bank Mergers and Its Effect On Your Customer Base: Minimizing the Impact on Customer Attrition Date: Wednesday, November 18, 2009 Time: 3:00pm to 5:00pm (ET) Registration Link (click link below or copy and paste into your browser): https://web.memberclicks.com/mc/quickForm/viewForm.do?orgId=gkc&formId=67113 For Group registrations please click http://www.knowledgecongress.org/group_registration.htm or call 1.800.578.4370 for more info. Unlimited Attendance Plans: The Knowledge Group/The Knowledge Congress Live Webcast Series has an extremely affordable benefit rich group preferred plan for companies that send multiple people to multiple webcasts. In addition to saving, you'll receive many exclusive benefits. Click http://www.mediafire.com/file/gzjmjgengmt/Unlimited_Attendee_Plan_21709r.pdf to download the brochure. Important Notice: Discounts apply for early registration. If you have a scheduling conflict and can't attend this live event on its scheduled date, you may want to order the full recording of the event for your review at your convenience. Please email: i...@knowledgecongress.org for any question or if you wish to order the recording. Course Level: Intermediate Prerequisite: None Method Of Presentation: Group-Based-Internet Developer: The Knowledge Conference Recommended CLE/CPE Hours: 1.75 - 2.0 (Please note, your State Bar or Accounting Board will make the final determination with respect to continuing education credit. If you are applying for CLE credit in Texas you must register 20 days before the event date.) Advance Preparation: Print and review course materials Course Code: 093918 Course Fee: $199 - $299 NASBA Sponsor Number: 109004 CLE We are an approved multi-event sponsor in the state of California. Our provider ID is: 14451. In Texas, Illinois, and Virginia, we submit programs for individual approval in advance. In all other states, once attendance is verified, participants are emailed an official certificate of attendance which they submit to their respective State Bar Associations. Our programs are created with continuing education in mind and are therefore designed to meet the requirements of all State Bar Associations. If you have any questions, please email our CLE coordinator at: i...@knowledgecongress.org Attention New York Attorneys: This program is approved for CLE credit under New Yorks Approved Jurisdiction policy. The Knowledge Group, LLC is an approved sponsor in the state of California, a New York Approved Jurisdiction. This program fulfills the non-traditional format requirement of exceeding 60 minutes in length. Please note only experienced attorneys (more than 2 years) are eligible to receive CLE credit via non-traditional format learning platforms. The Knowledge Group will verify attendance during the webcast via secret words (3 per credit hour) and by auditing attendees log in and log out records. All verification instructions will be provided during the webcast. Once attendance verification requirements have been completed, the attendee will be issued a certificate of attendance be The Knowledge Group for the course with the recommended number of credit hours. The Certificate of Attendance is normally sent via email in 24 hours or less. To Claim Your CLE Credits: The attorney should simply include credits earned via Knowledge Group webcasts when computing the total number of CLE credits completed, and keep the Knowledge Group Certificate of Attendance for a period of at least four (4) years in case of audit. An attorney may count towards her/his New York CLE requirement credit earned through the Approved Jurisdiction policy without notifying the CLE Board. To learn more about New Yorks Approved Jurisdiction policy. Please visit: http://www.nycourts.gov/attorneys/cle/approvedjurisdictions.shtml CPE Sponsors The Knowledge Conference is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Website: www.nasba.org Enrolled Agents Sponsor ID Number: 760 We have entered into an agreement with the Office of Professional Responsibility, Internal Revenue Service, to meet the requirements of 31 Code of Federal Regulations, section 10.6(g), covering maintenance of attendance records, retention of program outlines, qualifications of instructors, and length of class hours. This agreement does not constitute an endorsement by the Office of Professional Responsibility as to the quality of the program or its contribution to the professional competence of the enrolled individual. To view a list of all upcoming events, check our Events Calendar via the link below: http://www.knowledgecongress.org/events.htm Disclaimer: Please note, the event date is firm although it may be subject to change. Please check http://www.knowledgecongress.org/date_policy.html for details. About The Webcast Organizer: The Knowledge Congress is a series of live webcasts produced by The Knowledge Group, LLC, which examine trends, regulatory, and technology changes across a variety of industries. "We bring together the world's leading authorities and industry participants through informative two-hour webcasts to study the impact of changing regulations." 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