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Computerworld Wrap-Up
March 02, 2007
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Opus Research: Contact Centers in the Age of SOA
Opus Research reveals how the personnel and systems within the modern contact
center are well-prepared to embrace an SOA driven transformation. Their
research demonstrates how the contact center is the best showcase for melding
SOA, IP Telephony and real-time communications and interaction.
http://cwflyris.computerworld.com/t/1313279/303112/52958/0/
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In this issue:
* VA slow to strengthen IT security
http://cwflyris.computerworld.com/t/1313279/303112/53482/2/
* Tool cracks Vista activation for the ultra-patient
http://cwflyris.computerworld.com/t/1313279/303112/53483/2/
* Microsoft cuts price of DST patches for older software
http://cwflyris.computerworld.com/t/1313279/303112/53484/2/
* Feds hope to boost business role in slowing cyberattacks
http://cwflyris.computerworld.com/t/1313279/303112/53485/2/
* Sanyo and Lenovo may share cost of laptop battery recall
http://cwflyris.computerworld.com/t/1313279/303112/53486/2/
* Firefox, Safari back on browser attack
http://cwflyris.computerworld.com/t/1313279/303112/53487/2/
* Why 'smartphone' is a dumb label
http://cwflyris.computerworld.com/t/1313279/303112/53488/2/
* One Alcatel-Lucent claim against Microsoft dismissed
http://cwflyris.computerworld.com/t/1313279/303112/53489/2/
* Sun releases Java Enterprise System 5.0
http://cwflyris.computerworld.com/t/1313279/303112/53490/2/
* 'Cliffs Notes' for business tasks now on mobile devices
http://cwflyris.computerworld.com/t/1313279/303112/53491/2/
* Researchers say they peeled The Onion Router
http://cwflyris.computerworld.com/t/1313279/303112/53492/2/
* Tech pick: Rivals launch dueling Mac virtualization products
http://cwflyris.computerworld.com/t/1313279/303112/53493/2/
COMPUTERWORLD SHARK BAIT OF THE DAY
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Corporate Did It!
We occasionally get general modifications pushed out to our computers over the
network by Corporate IT. Sometimes we know about these modifications,
sometimes, since they're supposed to be invisible to the user, nothing is
announced....
http://cwflyris.computerworld.com/t/1313279/303112/53494/2/
POST YOUR TECH TALES AT SHARK BAIT. IT'S THERAPEUTIC!
_____________________
Need a place to vent about IT? Have a story to share? Submit your own "baits"
for points, and rate other baits. Leave comments, build your profile, or try to
become one of the big fish.
Get started at http://sharkbait.computerworld.com
OTHER RESOURCES
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Download this webcast featuring Gartner Principal Research Analyst Frank Kenney
and Mercury Vice President and SOA Evangelist David Butler to learn about
Gartner's three linked requirements for effective governance: SOA Testing and
Validation, SOA Registry-Repository, and SOA Policy Management.
http://cwflyris.computerworld.com/t/1313279/303112/51809/0/
In this exclusive Webcast, a panel of security experts will examine the
fundamental link between IT security and its effects on business health. Watch
this on demand webcast now!
http://cwflyris.computerworld.com/t/1313279/303112/49008/0/
Invitation for the SMB: Earn your virtual degree in IT cost management. Click
the URL below to explore a new resource from Computerworld and Oracle.
http://cwflyris.computerworld.com/t/1313279/303112/51776/0/
TODAY'S IT BLOGWATCH
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Wired has a dig at Digg (and training phocoenidae)
Fish on Friday's IT Blogwatch: in which Wired Magazine fires a shot across the
bows of Digg. Not to mention why some call centers record your calls...
To view the rest of the blog post, click the following link.
http://cwflyris.computerworld.com/t/1313279/303112/53495/2/
TODAY'S TOP STORY
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Review: Windows Home Server nearly ready for prime time
Currently in beta 2, the all-in-one backup, file-sharing and PC-monitoring
device brings simplicity and automation to home networks.
http://cwflyris.computerworld.com/t/1313279/303112/53496/2/
THIS WEEK'S FRANKLY SPEAKING COLUMN
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Hard Data
Frankly Speaking: Frank Hayes is excited by the data derived from two studies
on disk drive failure. He says the information will be a boon to data center
managers.
http://cwflyris.computerworld.com/t/1313279/303112/52759/2/
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Spyware Prevention: ISS' Multi-Layered Approach to Stopping Information Theft
This white paper summarizes the spyware threat and details ISS' approach to
protecting your business from this threat.
http://cwflyris.computerworld.com/t/1313279/303112/40988/0/
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THIS WEEK'S COMPUTERWORLD EDITORIAL
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'China Apologist'
Editorial: Those who would criticize the Chinese government's policies should
keep in mind that one of the slogans on the entrance to the Forbidden City
conveys a sentiment of international harmony.
http://cwflyris.computerworld.com/t/1313279/303112/52760/2/
TODAY'S POLL
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Which of these technologies will be most important this year?
* Ruby on Rails
* NAND drives
* Ultra-Wideband
* Hosted hardware
* Advanced CPU architectures
* Take online Poll
http://cwflyris.computerworld.com/t/1313279/303112/53497/2/
***************SPONSOR**************************************
Next Generation Data Auditing for Data Breach Detection and Risk Mitigation
This white paper reviews cases of mass data theft from the data source and
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data and valuable brand equity from a major data breach. Find out how to
effectively secure valuable company data and download this whitepaper.
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